At Kikoo Kids, customer satisfaction is important to us.
- Customers may request a return within 7 days after receiving the item.
- Returned items must be unused, clean, and in original packaging.
- Refunds or exchanges are only accepted for damaged, defective, or incorrect items.
- Customers must provide proof such as photos or videos for verification.
- Shipping fees are non-refundable unless the mistake is from Kikoo Kids.
- Refunds will be processed within 7–14 working days after approval.
