Welcome to [Your Cafe Name]. By using our website and placing an order, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Information
This website is operated by [Your Cafe Name], based in Malaysia. We provide online ordering services for food, beverages, cakes, pastries, and related cafe products through WooCommerce.
By accessing this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
2. Products and Services
We strive to ensure that all product descriptions, prices, and images are accurate. However:
- Product images are for illustration purposes only.
- Actual food presentation may vary slightly.
- Availability of products may change without prior notice.
We reserve the right to:
- Modify product prices at any time
- Discontinue products without notice
- Refuse or cancel orders if necessary
3. Orders and Payments
All orders must be paid in full before processing.
We accept payment methods available on our WooCommerce website, including:
- Online Banking
- Debit/Credit Card
- E-wallets (if available)
After successful payment, customers will receive an order confirmation email.
4. Delivery Services
Delivery is available only within Malaysia and selected delivery areas.
Customers must provide:
- Correct delivery address
- Accurate contact number
- Receiver details
We are not responsible for delays caused by:
- Incorrect customer information
- Weather conditions
- Traffic or courier delays
5. Cancellation Policy
Orders may only be cancelled within 30 minutes after payment confirmation.
Once food preparation or delivery processing has started, cancellation is not allowed.
6. Intellectual Property
All content on this website including:
- Logo
- Images
- Text
- Product descriptions
- Graphics
belongs to [Your Cafe Name] and may not be copied or reused without permission.
7. Limitation of Liability
We are not liable for:
- Allergic reactions caused by food ingredients
- Delays caused by third-party delivery services
- Temporary website interruptions
Customers are encouraged to contact us regarding food allergies before placing orders.
8. Governing Law
These Terms and Conditions are governed by the laws of Malaysia.
9. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
[Your Cafe Name]
Phone: [Your Phone Number]
Email: [Your Email Address]
Address: [Your Business Address]
